It s funny how business interruption seems to be treated as a mere add on to property damage Business interruption following a major property damage event is one of the biggest losses our clients face and it can be the most complex part We re just changing the focus a bit here we re trying to improve the PD BI policies and then we ll move on to the others as well The reaction from insurers has been very positive they re happy to sup port the project they want to help How does FM Global rate in that regard I see FM Global as having a more evolved definition of BI recognizing data as an asset and therefore incorporating some cyber cover as standard Also for example FM Global has a supplier of suppliers extension clause which picks up interrup tion further down the chain that usually people don t anticipate If there s the word direct in the supplier s extension clause it means first tier only People don t neces sarily realize that so part of this project is raising awareness of the limitations of exist ing policies We want to work with the rest of the industry to come up with improved solu tions for PD BI and beyond What else do you feel is surprising to many clients Clients are surprised by the claims process in terms of the length of time to settle a BI ISSUE 2 2015 REASON 23

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