Over the course of two days Carnevali and her account team visited three aerospace and defense facilities all located south and east of Los Angeles One facility is responsible for produc ing combustible material used for defense products a second deals with the meticulous assembly of intricate electronics and a third takes raw materials mixes them into spe cially formulated elastomer products then shapes the material into various aerospace seals and clamping products The team decked out in safety garb tours each of the facilities together look ing closely at manufacturing processes and discussing the potential risks of each one Arnold is clearly familiar with the manufac turing processes in each of the facilities and he takes a lot of time explaining each one For a busy risk manager guidance like this is invaluable Says Will Arnold We get to see more of the changes at these facilities and catch potential issues early Simply by being on site together we can discuss what we re seeing and this communication helps us to understand the risk together At Esterline Kristen Carnevali also has treasury responsibilities so she wears numerous hats For that reason says Arnold I think she has a great appreciation for what her brokers and her carriers can provide to her She s really happy to look at how we view risk and take on a collaborative approach to minimizing that risk The mutual advantage is clear The cli ent service team focuses on the engineering and underwriting while Carnevali enjoys the benefit of not only seeing her local facil ity people but also building a worthwhile relationship with her insurance company Together they can start knocking out items on their list For Carnevali the relationship she has with her account team is key to the program s success Not only does the team make the effort to accompany her on site visits like they re doing here but they also manage to chat casually throughout the year They both hap pen to be based in office buildings located in close proximity to each other One of the benefits we have is that Esterline s office is right across the street in Bellevue Washington Ellsworth adds I sit down with Melony and Will at least quarterly says Carnevali We ll go through outstanding items potential things we could correct Sometimes I ll say Okay name 10 items we could knock out this policy year We discuss them and strive to get them done The best thing is we actually accomplish them We would love to get all of our facilities up to highly protected risk HPR that s our goal It proves we all mean business ISSUE 2 2015 REASON 55

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