I m a little outspoken and have very high energy I m extremely direct and I do a lot of hands on training The more I can communicate to my team the more they can communicate to their team Communication is key for me If I can get in their heads they will remember what I said and better communicate with our tenants It s really important to make sure everybody is on the same page because you never know when you re going to have a true emergency situation KIRSTEN SHAWN RISK MANAGER BRANDYWINE REALTY TRUST Communication is the key to almost any initiative The goal of top risk managers must be establish ing a strong risk management culture throughout the organization by effective communication Doing so demands buy in and ongoing support from the highest levels of management Once that is gained organizations must then avoid complacency by paying meticulous attention to the objectives and time frames established To strengthen the risk management case and encourage continuous improvement risk managers must develop metrics to prioritize and report to the company leaders and at the operations level Consider a business impact analysis which will help frame the risk management message in financial terms Quantifying exposures in terms of cost of potential loss ver sus cost of risk improvement will help hold the interest in risk improvement initiatives At the operational level focus on the threat of unplanned production outages Successful risk managers are able to communicate across the organization that managing risk is of the highest priority and should be top of mind for every single employee Encourage buy in from top managers by sharing risk assessments with senior executives Our panel recommends looking for clever solutions for overcoming global issues as well as language and time zone barriers In addition they recommend careful examination of the communication methods that work in each organization Today s workers are inundated with email and many plant workers don t have continuous daily access to computers Consider com municating via text intranet company magazine or other vehicle The best practices of our expert panel include weekly or monthly e bulletins with the latest company focused risk management news and co worker driven reward programs for an individ ual risk improvement effort Other best practices include central communications stations that serve as gathering spots for departments to share risk management information and constantly monitoring communications and any feedback provided by users 4 COMMUNICATE AND IMPLEMENT A PLAN EFFECTIVELY ISSUE 2 2015 REASON 45

Vorschau Reason Magazine Issue 2 2015 Seite 45
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