ONE ON ONE WITH CAROLINE WOOLLEY fter spending 15 years in claims Marsh s Caroline Woolley the global leader for the company s new London based Business Interruption Centre of Excellence is now focused on establishing the global brokerage company s new vision for the industry We want to encourage insurers to view business interruption the same way clients do which is any thing that interrupts business What is the motivation behind this new initiative from Marsh We re trying to change the conversation in relation to business interruption BI In the insur ance industry there s a long standing assumption that business interruption means property damage PD business interruption but that s not the way clients think The starting point really is that we view it as clients do and regard business interruption as anything that disrupts normal day to day business operations This is important particularly if you re talking to someone whose main job isn t in insurance They view business interruption risk in this holistic way and that s what we re trying to do To be a true risk advisor we have to look at the risk first and insurance will come in later We have to look at the overall risk identify where insurance is available but also look at those gaps in cover and close them where we can EMEA RISK AND PROPERTY PRACTICE LEADER MARSH LTD How has this new vision been received Very positively from all stakeholders including clients risk management associa tions claims professionals insurers and law yers Some insurers have said Yes we want to completely change the way we underwrite BI It s now approached in a very tradi tional way and there are lots of changes that should be made One of my colleagues who has a background in liability actually said 22 REASON ISSUE 2 2015

Hinweis: Dies ist eine maschinenlesbare No-Flash Ansicht.
Klicken Sie hier um zur Online-Version zu gelangen.