Reason Magazine 2014 Quartal 2 Seite 8

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How well do you communicate I ask this because in putting together this month s cover story with The Hershey Company it became supremely evident during the interview process that the relationship between the choco latier and their property insurance company worked because there was open communication Of the five folks we interviewed for the story four of them came right out and said as much It all starts with open communication states risk manager Megan Marshall The risk manage ment culture at Hershey is one of open communication and collaborative effort says our own account engineer Skip Slauson It became pretty clear after a day of interviews that the founda tion of the partnership between Hershey and FM Global rests and relies on good communication The purpose behind our visit to Hershey was to discuss the ambitious new plans they have to expand into the Asia market The first project to address that new plan is the construction of a manufacturing facility in Malaysia Our story focuses on Hershey s historic expansion and how the iconic Pennsylvania based confectioner has used FM Global s assistance to help them meet their goals With so much uncertainty and relative inexperience at building out like this Hershey felt more confident with contractors building materials codes and standards and related engineering matters when they leaned on the guidance and expertise of their prop erty insurer In this issue we also take a first and very important look at a new slate of flood abatement products that are worth a peek These companies are customers of FM Approvals not FM Global insureds but we consider their products to be of considerable benefit to any busi ness located in or around flood zones Have a look It s our way of communicating real benefit to you our clients prospects and friends We hope you will let us know if you like what you see After all a solid business relationship like the one between an insurance company and a client is indeed all about good communication Bob Gulla managing editor reason fmglobal com 8 Reason ISSUE 2 2014 EDITOR S NOTE